Warranty
Privacy Statement
Shipping and Handling
Return Policy
Terms & Conditions
Contacts

Privacy Statement

Privacy Policy

 We, at www.RainbowShops.org, are committed to protect the privacy of our customers. Here you can see the information we collect from our web site and how we use it.

Information collected when you visit www.RainbowShops.org

When you view pages and graphics on our web site, the following information is recorded in a log file:

The time and date of your visit

The IP address of your computer along with the browser and operating system you are using

The pages which you are viewing

If you have logged into a password-protected part of our web site, we also record your user name. We use the information noted above to optimize the work of our online shop and to measure its general usage by visitors.
We do not evaluate the individual user’s behavior on our web-site except for the following cases:
1. Attempts to violate the security of our online store.
2. Action that degrades the performance of our web site.
3. Activity that may be related to copyright violation.

Checkout process

 The only information collected during the Checkout process is typical customer, billing and shipping information, including customer name, e-mail address, telephone number, mailing address and credit card details.
www.RainbowShops.org and Avend Concepts LLC do not store your credit card information – we are using real -time credit card processing, utilizing the SSL (Secure Socket Layer) encryption on all web pages where personal information is required.

IMPORTANT

www.RainbowShops.org and Avend Concepts LLC do not sell or rent personal information of individual visitors to other parties, unless required by the law.
We may contact you for research purposes and/or regarding our services and your general experience with www.RainbowShops.org that could help us to better serve you

Privacy questions and enquiries

We take your privacy seriously - if you have a question or unease about www.RainbowShops.org Customer Privacy Policy or use of your personal data, please do not hesitate to contact us at silver.rainbowshops@gmail.com

Shipping and Handling rates

We are glad to offer free shipping on orders over 50 USD* within United States!

For customers whose total order is below 50 U.S. dollars we are glad to provide an economical and reliable shipping option as low as $2.99!!!

All orders placed before 2:00PM (EST) are shipped the same day. Orders placed after 2:00PM (EST) are shipped the next business day.

All orders for $75.00 and above are subject to verification, therefore we may contact you over the phone or via email to confirm the order and finalize the details. Please pay extra attention to ensure your contact information is correct.

The shipping address you provide MUST be a valid address with the United States Postal Service.

IMPORTANT: We are not responsible for lost or undelivered orders that are sent to incorrect or incomplete addresses. To validate your address you may go here: http://zip4.usps.com/zip4/

If you have any questions about your shipment, please give us a call at 877-296-4958 .

Since we want to offer reliable & fast shipping, we are glad to recommend the following shipping options:

Your Use of This Website is Governed by These Terms and Conditions

Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use this website.

United States

Canada

For our Canadian customers we provide the following shipping options:

USPS First Class International - $12.95 (8-12 business days)

USPS Global Priority– $17.95 (6-10 business days)

International Shipping

We are glad to ship to customers in Europe, Australia, and New Zealand at the following rates:

USPS First Class International - $14.95 (8-12 business days)

USPS Global Priority – $18.95 (6-10 business days)

We ship to the following countries:

Australia, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Ireland, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom

Please contact us for shipping and handling charges to countries that are not on the above list.

In addition to the above delivery times, please be aware of possible delays due to custom clearance and potential approval by environmental control inspections.

Please be aware of possible additional charges (including custom fees and dues) – which are the sole responsibility of recipient.

IMPORTANT: Please note that we are not responsible for the custom’s dues and tariffs.

Once you receive an e-mail confirmation of your shipment with the tracking number, you can check the status of your shipment at:
http://www.usps.com/shipping/trackandconfirm.htm? from=home&page=0035trackandconfirm

Return Policy

Return Policy

 We want you to be a happy customer who is satisfied with the highest quality of our sterling silver products and best customer service you can find on the web. Well trained and rigorously supervised crew will do the best to meet the highest standards of customer service and make sure your shopping experience is pleasant and enjoyable.

However, if for any reason you want to return the jewelry you bought from us, we are glad to offer a no-hassle and worry-free 30-day money back guarantee. Just return the merchandise you purchased with attached tag(s) and a copy of your invoice and we gladly will issue a refund for the purchase amount. Please note that shipping charges are not refundable.

All returns must be made within 30 days of original purchase date. Please send unwanted merchandise with attached tag(s) and a copy of your invoice to the following address:

Avend Concepts LLC.
P.O. Box 4222
Cherry Hill , NJ 08034-0639

EXCHANGES

If you want to exchange an item, please send it to the above address with a copy of your invoice. On the invoice, indicate what item you would like to get in exchange. We will ship the first exchange to you free of shipping charge (USPS First Class Mail shipping only). If you want your exchange to be shipped by a faster service, please contact us. Please note that in that case you will be charged for shipping. Original shipping charge and your expenses for shipping a return to us will not be refunded or reimbursed.

SPECIAL CONDITIONS

 All purchases of the sales items are final – due to reduced prices we will not be able to accept returns on items purchased during promotional sales.
If your order qualified for free shipping and you chose to return all or part of it so that the items you kept do not qualify for free shipping altogether, the corresponding shipping charge will be deducted from your refund amount.
If you received special prices with any promotion and chose to return part of your order so that the remaining items do not qualify for that promotion, the corresponding adjusted amount will be deducted from your refund. Example: you bought four $7.99 chains with special price of $6.99 each for 3 and more, and returned two chains: the refund will be $11.98.

We really want to do our best for you – so do not hesitate to call us if you have any questions or concerns.

Terms & Conditions

  This website is operated by Avend Concepts, LLC. The mailing address for Avend Concepts, LLC is PO Box 4222, Cherry Hill, NJ 08034-0639

Your Use of This Website is Governed by These Terms and Conditions

Please take a few minutes to review these Terms and Conditions. Your use of this website constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these Terms and Conditions, do not use this website.

These Terms and Conditions May Change

 Our company reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this website

Copyright Notice

 All content, graphics, code and software used on or incorporated into this website, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by our company and all rights thereto are specifically reserved. Permission is granted to electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to the placement of an order or shopping with us. Any other use of this website or content or information contained in this website is strictly prohibited, unless the written permission is obtained first.

Submissions

 We welcome your comments regarding this website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to our company shall be and remain our exclusive property. And, by submitting any such information, you are granting our company an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish us to use, including any confidential information or any original creative materials such as product ideas, computer code or original artwork.

Correction of Errors and Inaccuracies

 The information on this website may contain typographical errors or inaccuracies and may not be complete or current. While we make every attempt to avoid these errors, they may occur. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. Our prices are also subject to change without notice. We apologize for any inconvenience this may cause you.

Colors

 We have done our best to display as accurately as possible the colors of the products shown on this website. However, because the colors you see will depend on your monitor settings, we cannot guarantee that your monitor's display of any color will be accurate.

Natural Materials

 Some of the jewelry we sell on our website is manufactured using natural materials such as seashells, mother of pearl, wood, etc. We have done our best to display as accurately as possible the colors, patterns, and textures of these materials on our website. However, due to the high variability in these materials, the colors, patterns, and textures of items displayed on the website may differ form the colors, patterns, and textures of items you receive with your order. Please contact us if you want specific color shades or particular seashell patterns for your item.

 Similarly, when jewelry is manufactured using natural materials, there is a strong possibility of slight imperfections on the material’s surface, such as minor scratches, cracks, or speckles. These imperfections are considered normal and do not constitute a defect in item.

DISCLAIMER OF WARRANTIES AND REPRESENTATIONS

 THIS WEBSITE, AND ANY INFORMATION OR CONTENT ON THIS WEBSITE, ARE PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULL EXTENT PERMITTED BY LAW, OUR COMPANY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE AND ITS CONTENTS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

 WITHOUT LIMITING THE FOREGOING, OUR COMPANY, ITS SUBSIDIARIES, AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THIS WEBSITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT; THAT THIS WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR; THAT THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU.

 OUR COMPANY DOES NOT ENDORSE NOR MAKE ANY WARRANTIES OR REPRESENTATIONS ABOUT ANY WEBSITE YOU MAY ACCESS THROUGH THIS WEBSITE. LINKS TO OTHER SITES ARE PROVIDED FOR CONVENIENCE ONLY. YOU NEED TO MAKE YOUR OWN DECISIONS REGARDING YOUR INTERACTIONS OR COMMUNICATIONS WITH ANY OTHER WEBSITE.

 OUR COMPANY MAKES NO REPRESENTATION THAT CONTENT PROVIDED ON THIS WEBSITE IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.

 OUR COMPANY ASSUMES NO RISK OR RESPONSIBILITY FOR YOUR USE OF ANY OF THE CONTENT PROVIDED ON THIS WEBSITE

LIMITATION OF LIABILITY

 UNDER NO CIRCUMSTANCES, SHALL OUR COMPANY OR ANY OF ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, CONTRACTORS OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THIS WEBSITE.

 THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF OUR COMPANY HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

 IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEBSITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

 APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN OUR COMPANY’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

Contacts